In the first phase, you create empathy for the user. In order to determine what the core of the problem is and for whom solutions are intended, design thinking starts by collecting information about the target group. What does it run into? From which frame of reference does the user reason? What are the expectations? There are countless Malaysia Phone Number  possibilities for creating that empathy. Think of tools and techniques such as: observation, interviews, surveys or empathy mapping. Phase 2. Define Often there is a question behind the question and therefore a problem behind the problem. During the define phase, teams analyze the findings from the first Malaysia Phone Number phase. Based on that information, they can determine exactly what solution is needed.

Phase 1. Empathize

In other words, what is the real problem? In concretizing this problem, the target group is again central. Define phase: define the problem Phase 3. Ideate The next stage is ideate. Now the characteristic brainstorming sessions are offered in which teams generate ideas that form a possible solution to the problem. In the first instance, this is not about finding the perfect solution, but about coming up with many possible solutions. The preparation and supervision of a good brainstorming session are essential. For example, make sure you put together multidisciplinary project teams. This composition helps to shed light on different perspectives and thus to arrive at innovative ideas. If there are several ideas, it is important to filter them with the user as the starting point.

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Phase 2. Define

The most promising ideas move on to the next phase. Phase 4. Prototype In this phase ideas become concrete and tangible. The project team creates a first version of the solution, which the end user tests in the next phase. Is the solution a concrete product or system? Create a prototype. If it concerns a working method, create the conditions to put this working method into practice somewhere. Phase 5. Test The team then presents the prototype to the end user. He or she tests the solution and shares his or her experiences. What works and what doesn’t? And more importantly, does this solution solve the problem? After that feedback, the optimization can begin. Based on the experiences of the end user, the solution is adapted until the product, system or method is successful. By working with prototypes and optimizing them, an iterative process starts that works towards the best solution. Perfectly suited to lean working.

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