Customer loyalty is an important factor for any company. After all, loyal customers are the basis of a successful company and ensure more turnover and lower costs. In this way, the customer’s connection and involvement will ensure repeat purchases in the future .The experience of social commerce is much more interactive than in a webshop and offers more options for consumers. This helps enormously to increase your customer loyalty. The Shopify Sri-Lanka Phone Number survey shows that the Netherlands is leading the way in the use of social shopping, something that will increase even further in the coming year. No less than a third (31%) of Dutch consumers made a purchase via a social media channel last year, compared to a quarter (26%) of consumers worldwide. In addition, more than half (53%) of Dutch consumers indicate that they will probably make a purchase via a social media channel in the coming year.
5. Consider whether you want
By responding to these new online trends on social media, entrepreneurs can ensure that consumers can easily share and like messages. This makes Sri-Lanka Phone Number these social media platforms an excellent way for enthusiastic customers to share their (positive) experiences. In this way they can easily become a brand ambassador for your brand. As long as you continue to offer good service and products and/or respond adequately to any complaints or questions.
Influencers are people Sri-Lanka Phone Number with a large presence and reach on social media. Their audience, or followers, are inspired by their actions, deeds, and expressions and value this person’s opinion. When you use an influencer to promote your product, for example through a barter deal or for a fee, this can give your brand a huge boost among his or her target group and bring you customers who have not bought from you before.It is also interesting to look at the possibilities of a micro-influencer. These generally have a smaller reach, but their involvement with your brand and interactivity is often much greater. In other words, quality takes precedence over quantity.